Traveling with pets

All you need to know to bring your best friend with you

In Interjet we are animal lovers! Just like our passengers can travel especially comfortable in any of our planes, we want that pets also live a great experience when flying with us. For this reason, we give you recommendations and explain the regulations when traveling with them.

Remember that your pet is transported under your exclusive responsibility so, before traveling, you need to have all the required documents to prove that it is healthy. In the absence of such documentation, the animal will not be accepted for carriage. Additionally, if necessary, Interjet will evaluate the transportation of your pet in case it represents a risk for the operation, passengers and/or the cabin crew.

It is important for you to consider that Interjet does not provide carriers or kennels for your pet’s transportation. Without them, it is impossible that any animal travels on-board in our aircraft, so you will have to bring yours when you fly with us. Please note that your pet needs to be clean and kept in a leak/escape proof cage or container with adequate space for the comfort of the animal. In no event, it won’t be allowed to travel with us if it is pregnant or sedated.

Pet documentation

It is necessary to provide the following documents when traveling with pets:

  • Official health certificate: It has to mention the pet’s name, its birth date (at least four months before the flight), color, breed, sex and identification marks.
  • Current and complete vaccination card: This includes the rabies immunization with application: (at least 30 days before the scheduled flight date) and expiring dates, as well as the vet’s information.
  • Zoosanitary export certificate: Only on flights from Mexico to Central and South America.
  • Letterhead indicating diagnosis and treatment of skin conditions: This document needs to be issued by a vet along with the copy of his/her professional license, in case that the animal has injuries and/or infections such as scabies, dermatomycosis, dermatophilosis, alopecia or similar diseases.
  • Certificate that guarantees its therapeutic or working functions: It is required only for guide dogs and animals which provide emotional support and assisted therapy.

Pets in cabin

Small dogs and cats are allowed to fly in the cabin by meeting the following requirements:

  • Only one animal per passenger may be accepted for carriage in the passenger cabin.
  • The maximum permitted size for the in-cabin animal container/kennel is 40 x 30 x 22 cm (15 x 12 x 9 in). In addition, your pet shall no exceed 25 cm (10 in) of height.
  • The maximum allowable weight for both, the pet and its in-cabin container/kennel, is 5 kg (11 lb). If the container/kennel exceeds the maximum size and/or weight mentioned, the passengers will be required to tender the animal as checked baggage.
  • Only soft containers/kennels are allowed in the cabin because they need to be stored under the seat directly in front of the passenger.
  • The pet must remain in the container/kennel for the entire duration of the trip.
  • The in-cabin animal and its container/kennel may not be carried in lieu of carry-on baggage. The charge for transporting a pet (except for service and emotional support animals) and its container/kennel in the passenger cabin is $550 MXN (on routes within Mexico), $30 USD (on routes from/to Latin America or the United States) or $36 CAD (on routes from/to Canada).

Pets in the baggage compartment

Cats and dogs are allowed to travel within this area if they are transported inside a hard-sided, leak proof carrier, with the floor covered with an absorbent mat, locked with the key attached to the carrier. The carrier’s dimensions must be according to size and type of animal, to avoid any risk or hazard to your pet and/or the aircraft itself.

To guarantee a safe and pleasant trip for your pet, we recommend you to:

  • Secure your carrier with a padlock.
  • Put a tag with yours and your pet data on the carrier or kennel.
  • Paste the proper flight number tags.
  • Spray the carrier with odor neutralizer.
  • Place a toy or a familiar item inside the carrier/kennel.
  • The ideal carrier must allow your pet to stand on its feet, leaving 4 in (10 cm) gap between its head and the carrier’s ceiling, and let it turn around and/or lie down freely.

Interjet won’t charge you any extra fees for travelling with your pet, as long as it substitutes one of the pieces included in your checked baggage allowance. In case that the animal and its carrier/kennel exceed 25 kg (55 lb), you will have to pay for each kilogram (2 lb) of extra weight. This restriction is not applied if the service of pets in the cargo compartment is acquired, which has a cost of $550 MXN (on routes within Mexico), $30 USD (on routes from/to Latin America or the United States) or $36 CAD (on routes from/to Canada).

Pet restrictions (brachiocephalic cats and dogs)

The word "brachiocephalic" makes reference to morphologic qualities of some dogs and cats, that is, the way they develop their head. “Brachi” means short and “cephalic” means head, so it is about those animals that have very short or flatten snout and skull. In some cases, they develop the brachiocephalic airway obstruction syndrome, which causes them certain difficulties to breath (during some time periods) and makes them gasp.

In this context, the transportation of brachiocephalic breeds in the cargo compartments of an airship represents a high risk for them, because they can have breathing problems when they are exposed to stress or high temperatures. Due to the reasons mentioned before and to preserve the health of this type of animals, Interjet took the decision to not transport them as checked baggage.

Here, we mention some of the most popular breeds of brachiocephalic dogs and cats:

Shih tzu

Shih tzu

Bulldog

Bulldog

Pug

Pug

Exotic shorthair

Exotic shorthair

Boston terrier

Boston terrier

Himalayan

Himalayan

Persian

Persian

Burmese

Burmese

All breeds of brachiocephalic dogs

Affenpinscher, Boston terrier, boxer (all breeds), Brussels griffon, bulldog (all breeds), bull terrier, cavalier King Charles spaniel, Chihuahua (apple-headed), mastiff (all breeds), Lhasa Apso, King Charles spaniel, Pekingese, pug (all breeds), rottweiler, shar pei, shih tzu, Tibetan spaniel and Japanese chin.

Dangerous breeds

Permitted breeds considered dangerous or aggressive, will have to travel as checked baggage, in a kennel with metallic walls. The carrier needs to be made of non-toxic materials for the animal, which allow hydrating and feeding without opening it. If your pet does not fulfil the requirements to travel, for your safety, Interjet won’t allow its transportation.

Here, we mention some of the most popular breeds of dangerous dogs:

Akita inu, American bully, American pitbull terrier, American Staffordshire terrier, Anatolian shepherd, boxer, ca de bou, doberman pinscher, fila Brasileiro, rottweiler, Staffordshire bull terrier and tosa.

*Colombia prohibits entering the country to “potentially dangerous” dog breeds which have been trained for attack and defense or those which have attacked people or other dogs.